GoodRx Reviews

GoodRx has an overall rating of 3.7 based on 695 reviews. Customer feedback on GoodRx is mixed: GoodRx reviewers highlight positive aspects like cost savings on prescriptions, user-friendly interface, wide pharmacy network, helpful customer support, which strongly appeal to individuals seeking affordable medication options, patients managing chronic conditions, cost-conscious consumers. However, GoodRx is often criticized for its limited availability for some medications, occasional price discrepancies, reliance on internet access, potential for expired coupons.

3.7/5.0

695 reviews

5 Stars

7

4 Stars

9

3 Stars

0

2 Stars

4

1 Star

2

All GoodRx Reviews (695)
rachel_Grey91
May 31, 2026
"Easy process with helpful updates"
They kept me in the loop the whole time, and the reminders showed up right when I needed them. Even little details were clear, so it was easy to follow without having to chase anything down.
joan1998
May 15, 2026
"I’ve used GoodRx a few times and it’s..."
I’ve used GoodRx a few times and it’s definitely saved me some money. The only thing is, it seems to work a lot better when I’m near a bigger town where there are more pharmacies to choose from. In smaller areas, there just aren’t as many options, so the deals aren’t always that great. Still worth checking though.
Jeanette-letson
May 03, 2026
"I used my GoodRx coupon at my local..."
I used my GoodRx coupon at my local pharmacy and it was way easier than I expected. They took it right away, scanned it, and the price dropped with no hassle at all. No weird looks, no back-and-forth, nothing. It maybe added an extra minute to checkout, but that was it. Happy with how smoothly it went, and I saved a nice amount on my prescription too.
hello_carl754
April 08, 2026
"Prices matched at the pharmacy"
Yeah, the prices matched when I checked at the pharmacy, so that was nice. I didn’t really have any issues, and everything was, you know, straightforward
WELLS
March 28, 2026
"I ended up using GoodRx for a prescription…"
I ended up using GoodRx for a prescription that my insurance barely covered, which annoyed me because I had already made the trip to the pharmacy after work. I checked the prices on GoodRx while sitting in my car, and it turned out the same medication was way cheaper at another pharmacy not too far away. It took a minute to compare everything, but the coupon worked fine at checkout. It’s not perfect every single time, but I saved enough that I’ll probably keep checking it before I fill meds from now on...
naomi1995
March 13, 2026
"I’ve used GoodRx a few times it..."
I’ve used GoodRx a few times it works well. The discounts are useful, and I do like that the privacy settings aren’t buried somewhere impossible to find. At the same time, I still feel a little uneasy about what info gets shared and with who. It’s not like I don’t trust it, but I also don’t fully trust it either. I just wish they explained the data sharing stuff in a clearer, less vague way. Overall, I’m happy enough with it, but I still keep an eye on my information.
luciaward2700
March 11, 2026
"Worth It for My Monthly Meds"
Overall, this has been worth it for getting my monthly meds (which is the main reason I use it). It’s not perfect, and there are a few little things that could be smoother, but it saves me time and makes refills easier. For what I need, I’m happy enough with it
Michael.hunter
March 11, 2026
"Helpful for some meds, but not mine"
GoodRx has been okay when I’m checking prices on more common prescriptions, but i mostly pay attention to the meds I actually need, and that’s where it keeps falling short. A few weren’t listed at all, and others didn’t really have much of a discount. I can see how it would be useful for certain people, but for anything a little less standard, it feels limited.
Armando_simmons82
March 06, 2026
"And the ads are just too much"
goodrx can be helpful once in a while, but the constant promos, ads, and emails get annoying quickly. I just want to check a prescription price without feeling like I’m being pushed into another offer every time...
Kelsi.pinard
February 20, 2026
"I reached out to support a couple of..."
I reached out to support a couple of times and had to wait days just to get what felt like canned replies. I get that teams can be busy, but I was expecting a much faster response, especially since I needed a quick answer. It ended up being frustrating and not very helpful
john1972
February 18, 2026
"Refills are ridiculously easy with GoodRx"
I mostly use GoodRx for refills and renewing my meds when I need to, it makes the whole thing way easier. I’m absolutely convinced it saves me from a ton of annoying phone calls and running around. Every now and then the pharmacy info or timing isn’t 100% perfect, but overall it works really well and makes refills way less of a hassle. Definitely a solid 4 stars from me.
cindy_Yamada01
February 13, 2026
"Medication info feels kinda thin"
I use goodrx here and there to check prices, and that part is helpful. But the medication info kinda leaves me wanting more. Some of the pages feel really basic and didn’t answer the questions I actually had, so I still ended up googling around and asking my pharmacist. It’s not useless, just not as helpful as I hoped.
Hector_rodriguez76
February 01, 2026
"Quick, handy, mostly smooth"
I use GoodRx mainly on my phone, sometimes the site. Searching is easy, prices are quick to compare, and coupons usually load fast. The app drags a bit now and then, and pharmacy info could update better, but overall it’s simple and useful.
Brandon.lee
January 30, 2026
"Telehealth Visit Was Pretty Much a Waste"
I booked a GoodRx telehealth visit thinking I’d actually get some help, but the provider barely seemed to listen. The whole thing felt rushed, like they were just trying to wrap it up as fast as possible, which was super reassuring, obviously. In the end, they basically told me to go see someone else anyway, so I’m not really sure what I paid for. Support took forever to respond too. Definitely won’t be using it again.
KRAFT
January 23, 2026
"Delivery was a bit slow"
My meds arrived in good shape, but they showed up later than I expected. Not a huge deal this time, but if the delivery keeps running late, I may have to look at switching to another service.
lorraine1979
January 11, 2026
"Transfer went smoothly"
My prescription transfer was pretty much right, i didn’t have any issues with it
jenna1974
January 10, 2026
"Got my prescription fast"
My prescription was ready for pickup way quicker than I expected. whoever runs this has things moving smoothly.
pamela_Sell75
January 03, 2026
"Glad I Didn’t Have to Chase My Refund"
I was a little worried I’d be out the money or stuck going back and forth forever, but they handled the refund really quickly. No hassle, no headache, and my charge was taken care of fast
tina_Rutt04
December 31, 2025
"Actually worked and saved me some cash"
I was a little skeptical at first because I’ve tried random coupon deals in the past that ended up not working at checkout. But GoodRx worked just fine at my pharmacy. The price was exactly what it showed online, and the pharmacist didn’t make it weird or give me any trouble. I’ve used it a few times now, and it feels legit. Definitely happy I gave it a shot.
Bernard.taylor
December 27, 2025
"Couldn’t Get It to Work With My Insurance"
I tried to use this with my insurance, but my plan never seemed to match up. Ended up spending extra time at the pharmacy sorting it out, which was totally fine, I guess, just not exactly how I wanted to spend my day.

View More Reviews

GoodRx Q&A

Goodrx seems to be great some months and not so other months - why?

Why does the goodrx site list pharmacies that don't accept their coupons? publlix and cvs have told me they no longer take them.

Recently, walgreens refused to accept goodrx. goodrx has been so helpful for me so this is very discouraging. i decided to ask you directly if there is a contract with walgreens as i feel this particular walgreens seemed incompetent.

Did walmart stop taking good rx cards if so what are some pharmacys that do?

My local walmart has said that they no longer accept goodrx coupons. is this true? i have tried several times to get an answer to this but keep getting the run around. so whats the answer?

View More Q&As

Have a question about GoodRx?
goodrx

GoodRx Reviews

Coupons & Promo Codes

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.